Updated at: 2022-12-09 03:49:50
KAI (KPI Analytics Intelligence) module can provide users with an intelligent operation management solution to quickly locate and troubleshoot issues and push anomaly alerts according to the health status of each service in the IT environment, turning reactive into proactive operation.
• The running health status of each service and KPI can be displayed visually through the Service Analyzer to help you quickly locate the root cause of business failures;
• Through the Business Panorama, the relation graph of the operation system can be customized. Visualization view is used to monitor the dependencies between various business services, to achieve global efficient IT operation monitoring and troubleshooting analysis;
• In case of service or KPI abnormal alert during the service operation, the system will promptly send an abnormal alert email or push alert information, and the alert event record can be viewed to help the operator predict risks and complete the troubleshooting in time.
The basic workflow is as follows:

Field Name Description
Configure Entity It is for unified configuration management of entities.
Configure Service It is to create new services, set entity rules, add KPIs, add KPI dependencies, and set KPI importance.
Configure Alert It is to set service or KPI alert policy, realize anomaly monitoring and push/send alert message email.
KPI Calculation Template It is to configure a unified KPI calculation template. It is suitable for scenarios where multiple KPIs apply the same KPI calculation template. It can improve search and aggregation calculation performance and simplify KPI parameter configuration.
Service Analyzer It is to monitor the health status of various services and KPIs, and support drilling down to view KPI and entity details.
Business Panorama It is to customize the Relation Graph of the operation system according to different business scenarios, and support the visualization of the health status of each service to realize global operation management.
Alerts Check It is to review alert event records generated by all services or KPIs, and supports intelligent alert merging, helping operators use alert event records to realize efficient alert fault location and troubleshooting.