Synchronization & Upload

What is the reason that the file failed to be uploaded or downloaded?

Please refer to the following situation descriptions:

• If you upload files from local, the causes might be

The file does not exist;
The file size or its format are restricted;
The target location does not exist;
Insufficient quota in target location;
No permission to modify when overwriting the same name file;
Insufficient security level;
The same name file has been locked.

• If you upload files after editing, the causes might be

The target location does not exist;
Versions are in conflict;
The target file does not exist;
The file size or its format are restricted;
Insufficient quota in target location;
No permission to modify the file;
Insufficient security level;

• If you download files from AnyShare, the causes might be

The target file does not exist;
No permission to download;
The file size has reached the max limit.

• Here are the suggestions:

Ask Admin for assistance to change permissions or settings, such as to change the file size or format restrictions, to enlarge the quota in the target location, or to change the security level or permission.
Ask the file owner for assistance to configure the permission to download, modify or create.
Ask the user who locked the file to unlock.