This section compiles frequently encountered issues during AnyShare Management Console administration. We continually expand this knowledge base based on user feedback and encourage reporting any operational challenges.
Username/Password Error
› What are the administrator credentials?
The default administrator account is "admin".
› How to resolve login failures?
In tri-administrator separation mode, if the system administrator ("system") or audit administrator ("audit") forgets credentials, the security administrator ("security") can perform password resets.
User Offboarding/Department Transfers
Employee turnover or departmental changes require formal knowledge transfer procedures. Staff mobility risks critical knowledge asset loss, making proper documentation retention during offboarding/transfers vital for operational continuity.
AnyShare Management Console enables one-click handover of:
- User documents (transferable to individuals/departments/custom documents)
- Access permissions (mergeable with recipient users' privileges)
Automated email notifications confirm completion, streamlining the entire handover process.
› Implementation steps
Administrators can navigate to [Organizations] > [User] > [User & Department], select the transferred resource and receivers, then configure other parameters.